PRIVACY POLICY

Introduction

This policy explains how HaussWert Sàrl (hereafter “we”, “our” or “the Agency”) collects, uses, protects, and shares your personal data in the context of its marketing and communication activities, primarily for the real estate sector.
We comply with applicable data protection laws, including the European Union General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP/LPD). By using our services, you consent to the processing of your data as described in this policy.

Data Controller

This website is managed by HaussWert Sàrl, the data controller of the personal data collected through the use of the site.
For any questions regarding this privacy policy, you can contact us:

  • By email: contact@hausswert.ch
  • By post: HaussWert Sàrl, c/o ExpertFid & Audit AG, zweigniederlassung Zürich, Strehlgasse 2, 8001 Zurich, Switzerland

We will respond to your requests promptly in accordance with the GDPR and Swiss data protection legislation.

Personal Data Collected

We only collect information necessary to provide and improve our services, as well as to manage relationships with our clients and partners. This data may include:

  • Professional contact details: first name, last name, email, phone number, job title, company, subject of request.
  • Preferences and technical information: language, device, browser, technical settings.
  • Content and documents provided: images, videos, logos, files, or texts supplied by clients or partners.
  • Form data: information voluntarily submitted for quotes, inquiries, or subscriptions.
  • Analytical data: IP address, pages visited, duration of visit, traffic source, collected via Google Analytics, Meta Pixel, or similar tools.
  • Other information: provided directly or indirectly via email, phone, meetings, or third-party platforms.

Methods of Collection

Directly:

  • Via our website and electronic communication
  • When you use our services
  • When you provide us with services
  • When you communicate with us electronically through our services
  • When you browse, complete a form, or make an inquiry via our services.

Indirectly:

  • Through public sources
  • Public registers (e.g., commercial registers), press articles, and online searches
  • When our business clients request professional services, which may involve sharing personal data under their control with us.

Purpose of Processing

Your personal data is used to:

  • Provide and manage our marketing and communication services
  • Respond to your contact requests, quotes, or inquiries
  • Maintain relationships with clients and partners
  • Verify identities where necessary
  • Analyze and improve the user experience and performance of our website and services
  • Manage advertising campaigns and measure their effectiveness
  • Comply with legal and regulatory obligations.

Legal Basis for Processing

Processing is based on:

  • The performance of a contract or pre-contractual measures
  • Our legitimate interest, provided the processing is fair, reasonable, and does not override your fundamental rights and freedoms
  • Your explicit consent freely given when providing personal data
  • Compliance with legal obligations, in particular:
    • To inform you of changes to our services and privacy policy
    • To comply with applicable laws and regulations
    • To execute obligations and exercise rights.

Data Sharing with Third Parties

We do not sell or rent your personal data. Information may be shared with:

  • Trusted technical providers (hosting, security, maintenance, email, analytics)
  • Marketing or advertising partners, only for executing campaigns
  • Public authorities when required by law

International transfers: Some data may be hosted or processed outside Switzerland, including via Google or Meta, with adequate safeguards in place (standard contractual clauses or equivalent approved by the FDPIC).

Hosting

The website is hosted by GoDaddy.co, located at 2155 E GoDaddy Way, Tempe, Arizona, 85284, United States (website: www.godaddy.com).

GoDaddy operates multiple data centers in different regions. Depending on the services used, data may be processed in the United States or in other countries.

Appropriate safeguards are in place to ensure compliance with data protection laws, including the GDPR and the Swiss Federal Act on Data Protection (FADP).

Disclosure of Data

We may disclose your personal data in good faith if necessary:

  • To comply with a legal obligation (e.g., valid requests from public authorities such as a court or government agency)
  • To protect the security of our services and defend our rights and property
  • To prevent or investigate potential unlawful acts in connection with us

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a legal obligation requires otherwise.

  • Visitor data is kept up to two years after the last interaction.
  • Client data is kept for at least ten years from the last contact, in compliance with legal and regulatory requirements.

After these periods, data is securely deleted or anonymized without prior notice.
Data Security.

We implement appropriate technical and organizational measures to protect your data against:

  • Unauthorized access, use, modification, or disclosure
  • Accidental loss or destruction

These measures include:

  • Secure hosting on servers in Switzerland or Europe
  • Restricted access to authorized personnel
  • Regular backups and encrypted access management

Despite these precautions, no Internet transmission or storage can guarantee absolute security.

Cookies and Similar Technologies

We use cookies and similar tools (local storage/session, pixels, tags) to:

  • Improve your browsing experience
  • Analyze site usage
  • Optimize marketing campaigns.


Cookie categories:

  • Strictly necessary: essential for site functionality (e.g., language, session, and consent memorization)
  • Performance/Analytics: collect usage information to improve the site (Google Analytics)
  • Functional: remember choices for smoother navigation and display embedded content, such as videos (Vimeo)
  • Third-party: set by external services for analytics, sharing, or marketing purposes (Google, Meta, Vimeo), subject to their privacy policies.

Consent and Withdrawal: Necessary cookies are based on legitimate interest or contract execution. Marketing and analytics cookies require your consent.
You can accept, refuse, or withdraw your consent at any time via the cookie banner or the site settings, managed by Cookiebot.

Data Subject Rights

Under the GDPR and Swiss LPD, you may:

  • Access your data and request a copy
  • Rectify incomplete or incorrect information
  • Request deletion where possible
  • Restrict processing in certain circumstances
  • Obtain data portability or transfer to a third party
  • Object to processing based on legitimate interest or marketing purposes
  • Withdraw consent at any time, without retroactive effect
  • Lodge a complaint with the competent supervisory authority (e.g., Swiss FDPIC, Feldeggweg 1, CH-3003 Bern, info@edoeb.admin.ch, www.edoeb.admin.ch/edoeb/en/home.html)


To exercise your rights: contact@hausswert.ch. Requests will be processed within legal deadlines, usually 30 days.
In the EU and EEA, you may also contact a supervisory authority in your member state of residence, workplace, or where the alleged infringement occurred. List of authorities: https://edpb.europa.eu/about-edpb/board/members_en

Social Media and Third-Party Links

Our services may contain links to websites or apps we do not control. By clicking on a third-party link, you are directed to their site or app. We have no control over their content, privacy policies, or practices.

We maintain online social media presence to, among other things, communicate with clients and prospects and provide information about our products and services. 

If you have an account on the same network, information and media you share may be visible to us (e.g., when we access your profile). Additionally, the social network may allow us to contact you. Once personal data is transferred to our systems, we are independently responsible, typically for pre-contractual measures or contract execution.
For the legal basis of data processing carried out by social networks under their responsibility, please refer to their privacy statements.


Social networks we are present on:

Newsletter

We may send newsletters and other notifications via email or other communication channels, sometimes with the help of third parties.
Consent is generally required unless another legal basis applies. We use double opt-in for emails, recording the consent along with IP address, date, and time. Newsletters may contain links or tracking pixels to measure performance. You can unsubscribe or object to tracking at any time via the footer link or by contacting us directly.

Policy Updates

We may update this policy at any time. Changes take effect upon publication. By using our website, you accept this privacy policy.